If you have a mac as I do, I don't think you can save customer specific prices like on gopher. On pc however, you can apparently go into preferences somehow and check "price levels" for different services and assign those levels to each customer. This is what I was told last night. Hope I was misinformed about the mac thing or hopefully I can get a refund for the QB I purchased online yesterday. Entering each price manually is a joke. I loved how gopher would allow each service to be saved at each customers individual price. You could just print invoices with only having to enter dates and services, no looking up prices. You could also have different hourly rates for each customer or for different services. I don't know if this is possible with QB either. Not trying to highjack, just some of my QB concerns. QB seems like a good program other this.