Hey does anyone in this forum live in New York? If so, I was wondering if any of your customers that you plow for are giving you a hard time because of the lack of snow? All of my accounts are contracts and I have had a couple complaints like: maybe next year I should come down on the price. I say a snow plow contract is like an insurance policy so it doesn't matter how much of the white stuff we get and there will be no price reduction!! Nobody had complaints 2 seasons ago when I was plowing and salting 2 to 3 times per week. What do you guys think?