work harder for the same pay???

Discussion in 'Lawn Mowing' started by olderthandirt, Mar 10, 2006.

  1. olderthandirt

    olderthandirt LawnSite Platinum Member
    from here
    Posts: 4,900

    Would you work harder than necessary for the same amount of pay when maintaining a lawn. Or just do the best job possable always? :confused:
     
  2. Richard Martin

    Richard Martin LawnSite Fanatic
    Posts: 14,700

    I try to do the best job I can. If I find that I have underbid the job I try to get the price in line the next year.
     
  3. work_it

    work_it LawnSite Senior Member
    Posts: 976

    Quality always comes first. No exception. If I underbid a job it's my own fault so I just suck it up and get through it as quick as possible.
     
  4. Jpocket

    Jpocket LawnSite Silver Member
    Posts: 2,278

    YEa I feel the same way too, but it depends on whta are a/neighborhood the lawn is in. If it's in an area wheree people don't care then I don't care.
     
  5. ArkansasLawns

    ArkansasLawns LawnSite Member
    Posts: 93

    I try to do my best in all my yards. Sometimes I get screwed but my learning curve just shortened and my on the job training gets another update. I seem to make less and less bad bids as I gain experience.

    Just thinking...what I consider a bad job may appear to the customer as a super duper job... "My lawn never looked better"!
     
  6. Green-Pro

    Green-Pro LawnSite Bronze Member
    Posts: 1,420

    We began developing a practice last year that has helped us target higher end clients that will use more than just mowing services.

    That practice is quality, this along with being dependable and honest has enabled us to charge higher prices than our competitors and yet still enjoy growth.

    To answer no you will not get us to go beyond the agreed upon level of service for an agreed upon price, as you (the customer) steps up in service and price quality keeps pace.

    This is not to say we do sub standard work on our properties, the folks that just want the basic mowing, trimming, and blowing of grass clippings get the best job we can do in that regard, unless they are willing to pay for it however we will not go above and beyond that.
     
  7. daveintoledo

    daveintoledo LawnSite Silver Member
    Posts: 2,587

    if there friends, neighbors and family arent impressed... its not good enough,,, must stand out on the block as exceptional looking...planning on net seeing much under bidding though ......

    :)
     
  8. palawnman

    palawnman LawnSite Member
    from PA
    Posts: 159

    I believe in quality first, there is no better form of advertising than showing off what you can do. Like someone said earlier, if I ended up under estimating time on or pay something I just try to make sure it is in line for the next time. I look at it as a learning experience. I try to treat all my customers as if they are my only customer, and not take anyone for granted.

    Ron
     
  9. olderthandirt

    olderthandirt LawnSite Platinum Member
    from here
    Posts: 4,900

    90% of your clients will only notice a 10% difference in great quality from mediocre quality.

    Your suppose to notice the little things that make a big difference [ thats your job] the average customer does not and the upscale customer even less so.



    I kept track of some onfo for a cple yrs and those # hold true.
    How many times have you been finishing up and the client comes home from work hits the button and drives into the garage, waves as the door goes down and you don't see them again?

    They don't come out and walk around saying he missed this small patch with the trimer or he should have trimmed this bush an 1" shorter to match the other ones perfectly.
    They seldom come out at all ESPECIALLY the higher income group [ to busy working ] They will come out if there having a party but otherwise they don't notice your great work.
    Heres a way you can prove this to yourself. Drive down the st. and what do you notice about every yard? Only the front! And when your in a house do you stare out a window, of course not thats why TV was invented. But when the dishes are being done theres a kitchen window and its the one that will be looked out the most. Do a great job in the front and in the back where the window over looks and don't spend as much time on the other areas. This extra time you save will allow you to do apprx. 2 more jobs per wk. an extra $70-$140 depending on price and region.
    It will not affect your reputation or what other think of your work [no one will notice but you] and allow you to put an extra $100 a wk average to your income
     
  10. daveintoledo

    daveintoledo LawnSite Silver Member
    Posts: 2,587

    ive often wondered, if anyone notices the extra effort....wondering if they ever watch......

    very interesting...... two more customers per week that could be a big difference at the end of the year....:)
     

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