So sort of as the title reads. Have any of you called out another company or told a homeowner if you saw something really wrong going on? We have a small development of ten we maintenance in. Full service work, 800K homes, currently accounts for about 35k a year. At one point we had every house, but with people moving and losing jobs, etc we are about half that now. We still are friendly with almost everyone though. The neighbor of a client, is a former client, and friends with many of my other clients as well. We still wave and chat from time to time. I see the back all ripped up like whoever was operating the mini ex had no clue, some brand new tools out, and a relatively small pile of stone dust on a tarp. All the signs of a homeowner job. So I go over and ask if they need some advice on how to make it better, since her son hardscaped with me about 5 years ago for a summer, I figured he was trying it out. I was told they hired a company, one of those signs you see on the side of the road. Hardscaping & Landscaping Free Estimates. So I briefly mention that I was concerned about what was going to unfold, and that she should pay attention to what they are doing. She said they are offering a 30 year warranty so she wasn't worried. I asked what good that does if they are not around in 2 years to fix it. So we walked over to the pile of dust and I started explaining why it was not looking like she hired an experienced person. We then looked over the excavation which was loose fill of depths ranging from 3" to 7" and not even 3' wide at the walkway to hold the 3' path they where about to create. She then told me that they didn't show up today because it was too hot. We laughed about that. This area is in the shade at least half the day. So I drew up a little cheat sheet for her, and told her to reference the techo manual she had for a guide as to what should happen at the least. I left it at, I am not really interested in the work, but if they need any advice I would be happy to talk. I have near zero chance of getting any work out of them, those days ended a few years ago with a price disagreement. I would also not normally not waste my time with this if the contractor appeared half way competent. I do however believe in a higher standard of work, and that a bunch of people in our area should be hung for the garbage they sell. It ruins the industry, well to an extent. Was I out of line? I did this one other time, and the contractor actually was telling people he was looking for me after the client ended the job on him. What he did complete fell apart after 1 winter. Oh and I'm right here, he could have consulted with anyone of a few sources and gotten my number, email, website, and home address, but I never saw him again. I would have said what I said to the client right to his face as well.