" yeah , give me one of those thing too"

Discussion in 'Irrigation' started by AI Inc, Jun 14, 2008.

  1. AI Inc

    AI Inc LawnSite Fanatic
    Posts: 25,532

    Had a service customer call me earlier in the week . He said he wanted a new pvb installed so I set it up for yesterday morning. Before I installed it he asked if there was a way to program a zone delay. I told him not with this controller but I call install a nice exterior one that will allow that. He said sure do it. When I went to install it I noticed the system didnt have a rain senser. When I pointed it out to him he responded " yeah give me one of those too"
    By the time I was done he was at
    1 pvb
    4 copper fittings
    2 ft copper
    1 pro c ext + 1 pcem
    rain senser
    2 rb 100 dv,s
    4 pgp,s
    2 vb covers
    and 2.5 hrs labor

    best part was this was 1.5 miles from my shop.
     
  2. zemzabob

    zemzabob LawnSite Senior Member
    Posts: 321

    Thats like at all the fast food places when you order they always say would you like a apple pie with that way to get the add ons nice.
     
  3. Flow Control

    Flow Control LawnSite Bronze Member
    Posts: 1,267

    Did he realize he is WELL over a G? Or might you get one of those messages "Please call Mr. Jones back to review bill, he has some questions"
     
  4. Waterit

    Waterit LawnSite Silver Member
    Posts: 2,913

    Way to sell! With new construction MIA, I've been focusing on selling upgrades to service customers also.:usflag:
     
  5. CAPT Stream Rotar

    CAPT Stream Rotar LawnSite Fanatic
    Posts: 5,960

    wow..

    talk about serious Owning.
     

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