well, i hate to get all mushy on you people, but all i can say is this has never happened to me before, and im very sad and at the same time very honored. i have a customer, an elderly couple, that i just started servicing this year. they called for an estimate back in may. they told me i was very high, and that they recieved other quotes much lower, they said thanks but no thanks. i said well, just a little advice to you, u need to check for these items(handing them copies of my pest license, and insurence card, and tax i.d number). i told them if these other companies were quoting so low, they probably didnt have these items. well, i got the job. as the season progressed, they asked for extra things, never hagled about the price, and always paid when the job was finished. i make it a point to not "linger" at a clients home, no chatting, etc, i have alot to do. but for this couple, who were very, very nice, i always spent 5-10 minutes chatting. well, two weeks ago when i was there, the wife told me that the husband went in for surgery, something minor. yesterday when i was there, she had bad news. things went very wrong, and he didnt have much time to live. she said he wanted to talk to me, would i call him on the phone. i said no, instead ill go to the hospital and see him. and i did. when i got there, he was in very bad shape. could barely talk. it took him a long time to say it, but this is what he said, " bob, i dont know you that well, but somehow my instincts tell me that i can trust you. you are the only one i trust, please promise u will help me. ill be gone in a couple of days. and i need to know that my home, which i took great pride in my whole life, and my wife of 60 years, will be taken care of. im asking you to keep up the property until my wife is also gone. i need full lawn service, leaves, fert, and snow removal. if you promise to take care of this, i will arange for you to be paid, in full, in advance, for the entire year, each year. whatever the price is, it will be fine. you will be well taken care of, you have my word on that. bob, you are the only one i trust, will you help me?" well, as much as i hate to admit it, with tears in my eyes, i held his hand and promised him that i would do all these things he asked. i sat with him another few minutes, and he fell asleep. i left. i then dropped by his home, and spoke with his wife about our conversation. she said she knew all about it, he discussed it with her. i must admit, i was very touched, and quite shocked(somebody really trusts me?) have any of u ever had anything like this happen?