1. Missed the live Ask the Expert event?
    Not to worry. Check out the archived thread of the Q&A with Ken Hutcheson, President of U.S. Lawns, and the LawnSite community on the Franchising Forum.

    Dismiss Notice

You have a lawn that is priced right...then all of the sudden...

Discussion in 'Lawn Mowing' started by Ric3077, Apr 4, 2007.

  1. Ric3077

    Ric3077 LawnSite Bronze Member
    Posts: 1,113

    Ok so you have a lawn that is priced right, and all the sudden the neighbor gets a fense (creating more trimming for you) and your customer adds 2 large landscape islands (creating even more trimming) and in the front they add 2 tree rings (creating more and more trimming) what do you do? Raise the price or just deal? What about if the customer doesn't add any landscape beds...but the neighbors put up long fences, do you tell the customer, since your neighbor got a fence your rate is going up? Anyone ever have this issue?
     
  2. procut

    procut LawnSite Bronze Member
    Posts: 1,853

    Price goes up next season I suppose.
     
  3. PLS-Tx

    PLS-Tx LawnSite Silver Member
    from Texas
    Posts: 2,385

    Raise the price, but then that's easy to say when it's not my customer.
     
  4. desii

    desii LawnSite Member
    Posts: 187

    As I understand it, fences are usually placed about a foot or two "behind" the property line (of the neighbors property). Of course, if both owners agree, the fence could be placed directly on the property line. If it's on the neighbors property, you really wouldn't be responsible, but your client will have to look at tall grass if his neighbor doesn't take care of it. So, I guess you could up sell with that in mind.

    IMO, more work should equal more pay.

    Good luck with however you decide to handle it.
     
  5. 1MajorTom

    1MajorTom Senior Moderator
    Posts: 6,074

    Funny thing is, when customers take grass out... either by putting in a pool, adding new beds etc, they think the price should go DOWN because there is less grass. They just don't get it, that it actually is MORE work with more obstacles. We've had numerous people over the years actually ask for a lower price in these instances.
    If the obstacles are truly more time consuming, then we'll more than likely up their price the next year, but stay with the same price for the current season.
     
  6. Ric3077

    Ric3077 LawnSite Bronze Member
    Posts: 1,113

    i think I will raise the rates next year...I wish I knew they had the work done I would have raised the rates this year...thanks
     
  7. MJB

    MJB LawnSite Silver Member
    from Wa
    Posts: 2,869

    Just tell customer to roundup fenceline so you don't have to pay more for trimming. We do it all the time to avoid trimming, plus protects the fence from line damage.
     
  8. justanotherlawnguy

    justanotherlawnguy LawnSite Bronze Member
    Posts: 1,245

    I had same situation last year. This guy was my favorite yard to do, nice big corner lot with a double gate going to the back yard so the 60 would fit through nicely. Granted the back yard is only like 15x30.

    He calls me one day last year and says that he will be storing his boat trailer back there. I show up for the next service and there is about 18 inches between the trailer and the side of his house. The guy went instantly from favorite to least favorite. I dont have a 22, cause I never need one plus I choose not to take yards that require thier use.

    I was in the same dilema: what do I do? drop him or raise the price.

    I thought, well the guy is always one of the first to pay and it does not take that much extra time to trim the back yard. I finished the year at the same price, but raised it a little this year. He was cool with that.... He knew it was more work for us and understood 100%....
     
  9. causalitist

    causalitist LawnSite Senior Member
    Posts: 610

    my favorite account from last year, a little house, nice open simple lawn.. took 20min for $32 .. i show up, and this spring he had fence put in.. and the gate is 30some inches. i dont have a 36". i got a 48".
    sucks. i cant raise it as much as i want cuz its not his fault i dont have a 36"
    i figure it'll go from $32 - $40

    but i want to charge $55.

    i was thinking how many gated yards justify a 36" mower purchase.
    28mows * $32 = $896

    so 4 lawns would be $3584 .. more than enough to pay off a quik 36" in a year.

    i just may need to get one. i find myself overpricing gated yards because i dont have a 36" , and then i dont get the work. im pretty sure thats foolish.

    thoughts?
     
  10. RICHIE K

    RICHIE K LawnSite Senior Member
    Posts: 647

    I aggree with you 100 %
     

Share This Page