1. Missed the live Ask the Expert event?
    Not to worry. Check out the archived thread of the Q&A with Ken Hutcheson, President of U.S. Lawns, and the LawnSite community in the Franchising forum .

    Dismiss Notice

"your Cutting My Lawn In The Rain?!"

Discussion in 'Lawn Mowing' started by jeffex, May 22, 2008.

  1. jeffex

    jeffex LawnSite Bronze Member
    Posts: 1,933

    That was the out cry I got wed. evening as a passing shower showed up in the middle of the cut. My reply was simple "well how does it look Mrs XXX". "It looks fine but you shouldn't cut in the rain" was her reply. 14 yr customer goes on to tell me how she should be cut on Fridays. "Yes m'am I'll see what I can do " as I stood in the rain on a nicely striped lawn . Did I mention that my motto is I CUT LAWNS FOR FREE AND DEAL WITH PEOPLE FOR MONEY! now where is that thread on customer discipline.......
  2. The Rookie

    The Rookie LawnSite Senior Member
    Posts: 296

    Some people who have their yards mowed have nothing better to do than nitpick at your perfection. If you can afford it I would drop her because people like that will go out and tell everybody they know how horrible of a job your doing ect, ect,. even though your mowing it like fenway park..
  3. Sydenstricker Landscaping

    Sydenstricker Landscaping LawnSite Bronze Member
    Posts: 1,281

    I have one that gets irritated when I cut in the rain. It is her 2nd season with us though and she is finally realizing that my equipment does a fine job in the rain. She was used to the lawn jocks with junk or pushmowers, LOL. And she is my best customer by far. Nothing is as bad as the ones who say your mower is causing weeds in my lawn:laugh: And yes I have one of those
  4. lifetree

    lifetree LawnSite Fanatic
    Posts: 5,370

    That's a customer that should be dropped, and fast !!
  5. Sydenstricker Landscaping

    Sydenstricker Landscaping LawnSite Bronze Member
    Posts: 1,281

    I think Friday will be the end of that one, LOL:laugh:
  6. jeffex

    jeffex LawnSite Bronze Member
    Posts: 1,933

    this lady is usually very nice to me and I do extra things for her sometimes. I just think its funny that the lawn looked great and I got NO appreciation for the effort in the rain. I have reasonably thick skin so I just let it roll off but it is why I don't get too attached to any one customer. I had a very nice lady who made me pecan pie and iced tea tun on me and had to drop her. I took care of her tomato garden and some extras for free since she was so nice but then she took it too far when she wanted me to LOWER my price. Come to think of it , I have NEVER lowered a price since I have NEVER seen my costs get lower. there is some truth in transporting weed seeds from one lawn to another on our mowers but mostly they are PIAs who just don't want to pay to treat for weeds.
  7. KrayzKajun

    KrayzKajun LawnSite Fanatic
    Posts: 10,742

    yes mam! im mowing in the rain!
  8. TPnTX

    TPnTX LawnSite Bronze Member
    Posts: 1,776

    I got blamed today for scale and poison ivy.

    "we didn't have it last year with the other company"
  9. capetan

    capetan LawnSite Member
    Posts: 226

    +1 for goofy catonsville customers, but honestly it rained for like 5 minutes in the late afternoon early evening, a lot of old people just like to make unnecessary comments (nature of the beast)......
  10. DJ Contracting

    DJ Contracting LawnSite Senior Member
    Posts: 487

    I understand getting caught in the rain but how clean can you get the driveway and sidewalks when they are all wet don't get me wrong but i see lcos around here start a job when it have already started raining, i can't stand leaving a job w/grass clipping all over the place.

Share This Page