My business jumped from having 2-3 employees last year to 5-6 employees this year. Because of this I naturally have significantly more to deal with in all departments (hiring, firing, delegation, organization, paperwork ETC ETC.) So I've given my 6 year employee "lead hand" status and a pay hike. HOWEVER.... I never gave him a detailed list of expectations and he isn't just naturally taking it by the reigns. That sucks- but yet another lesson learned! And quite importantly- I am always on site, always delegating to the crew, really the LH position is "ceremonial" as it is a rare day that I'll miss a day for him to lead the crew... But I want to get him earning his hefty wage ASAP. I'd appreciate hearing what exactly you expect from your LH. I need to make a list and have a sit down with my own to let him know what I need from him. THANKS for any tips!!!