We have read on this site and have taken a couple phone calls regarding our machines leaving turf burns. While we believe it may be more related to environment (less rain, high grass, no wind) or situational. Nevertheless, it is still a concern. To address this we have manufactured a stainless steel heat shield that will easily attach to the frame of our machines. Therefore, if you own a 2009 machine, please give us a call and we will send out this upgrade, that can be installed with a 3/4" wrench with no drilling required. We still prefer users to turn the machine off if resting on turf. The hose reel can be operated without the engine running for short periods.