who want snow removal... their sidewalks shoveled. now we do not offer snow removal, never have. do you think by saying "no" to their request for snow removal puts us at risk in losing them as a lawn customer? I don't think it does. just starting a conversation here. and btw, we ended up telling 2 "yes", and the other 2 "no". the 2 that got "yes's" we just felt sorry for as they are elderly.