90 dollars an hour shop fee, and they still didn't find the problem.

Discussion in 'Heavy Equipment & Pavement' started by White Gardens, Aug 31, 2013.

  1. White Gardens

    White Gardens LawnSite Fanatic
    Messages: 6,776

    My 2004, Vermeer S-600TX mini skid has been having some heat related issues. It only has 600 hours on the unit. Doesn't get constantly used, but when it does, it gets worked.

    What has been happening is that in the hot weather, when you step off the platform and engage the safety controls, and then get back on the machine, you ultimately get slow loader function with no power. Basically like a by-pass valve is sticking and not closing completely. Only does this when the temps are higher in the summer, about 85* or better.

    Did a service on the hydro system, no change.

    Then, took it to the Vermeer dealer. Had them also check and fix a couple of other minor things while there such as hydro flow test on the loader, fix a engine mount plate that had striped out bolts (quick double nut fix), and replace a throttle cable that was worn.

    The found that the pilot controls for the loader wasn't engaging the valves completely due to wear. So the ground the plate around the pilot controls to allow the stick to operate at full travel getting enough pressure through the valve.

    But they never found the real issue why the machine was in the shop in the first place. I even went to the shop itself and ran the machine to see if I could duplicate the problem, unfortunately I couldn't due to the temps being in the middle 70's that day.

    Told them to look into the mechanics and hydro system to see if there is a valve or otherwise that could be causing the problem. Said they couldn't figure anything out that would be causing the problem.

    Paid almost 800 bucks and felt like they really didn't do anything.

    Get the machine back, used it again this last week. Temps in the 90's. Same problem started again. This time I dead-headed the auxiliary hydraulic lever, with no attachment, and was able to get my loader functions back after the symptoms started again. In the past I just let the machine cool down, and that sometimes took up to an hour. This time I had a hunch that hydraulic pressure was the culprit.

    So, what would you do. I know I didn't "spend" as much money in the shop as some of the big boys do with their bigger equipment, but I felt like they didn't do enough in the time it was there to figure out the problem.

    Would you try and get a free diagnosis? Call Vermeer directly? Or am I just whining? :nono:

  2. Junior M

    Junior M LawnSite Fanatic
    Messages: 13,572

    I'd get ahold of the service manager and explain to him your situation. And that the problem has not been resolved.

    You might have to pay some more money but I'd do my best to get it at a discounted rate since it wasn't fixed the first time..

    I've had this happen with my 773 and they've worked with me, they even supplied a rental machine at a very discounted rate until my machine was back up and running.
  3. JCLawn and more

    JCLawn and more LawnSite Fanatic
    from MI
    Messages: 5,274

    Maybe you can take it up there when it's 90 out and run a trencher or auger on it for a hour and see if you can get the hydro temp high enough to get it to do it.
  4. White Gardens

    White Gardens LawnSite Fanatic
    Messages: 6,776

    Those days might be numbered. Looks like tomorrow might potentially be the last super hot day of the year, but I have thought about doing that if I get the chance.

    I just don't understand why they can't go through the parts list for the hydro system and possibly figure out where the problem could be.

    I'll be doing my own research for sure. Might try to see if Vermeer has an engineer that I can talk to also.

  5. JCLawn and more

    JCLawn and more LawnSite Fanatic
    from MI
    Messages: 5,274

    How is the drive pressure when this happenes? Is that sluggesh too?
  6. Barrett Landscaping

    Barrett Landscaping LawnSite Bronze Member
    Messages: 1,629

    i had a similar experience with vermeer for my s600tx diesel. kept telling them it was a bad alternator and they said it wasnt. got fed up and had my vehicle mechanic do it wayy cheaper and right.
  7. White Gardens

    White Gardens LawnSite Fanatic
    Messages: 6,776

    That's the kicker, the ground drive is normal so that takes the diverter/safety valve out of the equation as it also shuts off the ground drive when you step off the platform.

    Deadheading the auxiliary drive seems to solve the issue when it is acting up, so I still think there is a valve somewhere that isn't getting closed or open completely when this issue comes up.

    But, again it's only after you engage the safety system that the issue arises. It also happens if you happen to hit a bump and you bounce on the platform just enough to engage the safety system for just a split second.

  8. White Gardens

    White Gardens LawnSite Fanatic
    Messages: 6,776

    It's a gasser, not a diesel.

    But, would an electrical problem cause the issue?

    Possible I guess.

  9. CowboysLawnCareDelaware

    CowboysLawnCareDelaware LawnSite Senior Member
    from DE
    Messages: 549

    Is there another vermeer shop closer? Definitely put a call into the regional manager for Vermeer, as well as the headquarters. Is the shop your using where you bought it from? If not call the shop where it was purchased from?

  10. White Gardens

    White Gardens LawnSite Fanatic
    Messages: 6,776

    Same dealer I purchased it from. No other dealer remotely close. The reason I went with a Vermeer is the dealer is only 15 minutes from my house. Ditch Witch is 1.5 hours away.


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