Thanks everyone....I think I have already pre-sold him on the idea that we will need to do a soil test. I also have told him that going organic is 180 degrees from what he is used to. I am pretty confident with what I already know, and I am pretty sure that I will nail this. He did say that he had an organic company in there previously....don't know who or how "organic" they were, but the level of service wasn't there. He said that he is in the "commercial" division of TruGreen and the service has been excellent. Being a small and aggressive company, I know that service will not be the issue. I'll post this afternoon on how things go!