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Anyone ever have a customer change the yard somehow, with landscaping, etc, that affects your ability to mow?
I have a good customer that just took her nice big 5 foot wide passage way from the front to the back and landscaped it down to about 2 feet. No way I can get into her back yard with my mowers now. I approached her on it, and she asked why I can't mow the back with a push mower, 21 incher. She has about 4000 square feet back there. It doesn't take long to mow with a big mower, but no way am I pushing a 21 inch mower through the back, and I told her. I would have never taken the job if those conditions existed from the beginning, I can't be expected to mow that way no, can I?
She said she'd speak with her husband and make a decision. I am kinda bummed because I'm going to lose her as a customer, but also I'm mad. I don't expect her to consult me before landscaping, but come awhn, use some common sense!

I have a good customer that just took her nice big 5 foot wide passage way from the front to the back and landscaped it down to about 2 feet. No way I can get into her back yard with my mowers now. I approached her on it, and she asked why I can't mow the back with a push mower, 21 incher. She has about 4000 square feet back there. It doesn't take long to mow with a big mower, but no way am I pushing a 21 inch mower through the back, and I told her. I would have never taken the job if those conditions existed from the beginning, I can't be expected to mow that way no, can I?
She said she'd speak with her husband and make a decision. I am kinda bummed because I'm going to lose her as a customer, but also I'm mad. I don't expect her to consult me before landscaping, but come awhn, use some common sense!