A classy guy

Discussion in 'Business Operations' started by drsogr, Mar 29, 2006.

  1. drsogr

    drsogr LawnSite Bronze Member
    Messages: 1,275

    I was sodding a back yard of a house that we have been doing some work on including a pond and some landscaping. We had sod sitting on the front driveway and my truck was parked across the street. A truegreen/chemlawn guy was talking to my customer as I came up front. He was going door to door. I talked to my customer about it....she was more outraged then I was. Her husband owns a remodeling company and she couldn't believe that someone would do something like that.

    The guy came by and talked to me afterwards and proceeded to tell me how I should run my landscaping business. I explained to him that I didn't take advice from a salesman. If he wasn't in front of my customers house he would have gotten an ass kicking.

    I don't mind competing for business....but if I am at the house doing the work....its off limits. I am pissed....I feel like going to chemlawn tomorrow and giving them a fertilization bid. :angry: :angry:
  2. drsogr

    drsogr LawnSite Bronze Member
    Messages: 1,275

    I guess I must not have a reason to be mad....does no one agree with me?
  3. CutInEdge Lawn Care

    CutInEdge Lawn Care LawnSite Senior Member
    Messages: 677

    Salesman have no tact. Well some do not. Anyway, I would be pissed too. Can you put some flyers up around there headquarters or everytime you see the truck follow and get out when they get out and leave a flyer? Every year I see signs in yards "Chem Lawn Burned my grass" painted on a 4x8 sheet of plywood. Good Luck!!
  4. 24ON48OFF

    24ON48OFF LawnSite Member
    Messages: 52

    They came by my house the other day and tried to sell me on their program (if you want to call it that). I listened to see what he would say and he told me that it would take about a year to get my yard looking good. I laughed and told him that I have a maintenace co. and would be doing my own fert. His reply was, "I aint tryin' to take your mowin' from ya". I told him I wasnt worried about that and I was not intrested. In a rude way he said something under his breath and turned and walked away.

    I dont know anyone (personally or customer wise) that has past experience with them and has anything positive to say. I amagine their repeat business has to be suffering.
  5. drsogr

    drsogr LawnSite Bronze Member
    Messages: 1,275

    Well they have set the example on how to grow a company with tons of advertising.
  6. dcondon

    dcondon LawnSite Silver Member
    Messages: 2,246

    I agree with you. That's what that co is like, lots of people here are droping them!!!!:cool2:
  7. Flow Control

    Flow Control LawnSite Bronze Member
    Messages: 1,267

    Chem Lawn is only a fert company right now in my parts of the woods. If I understand you right they do installs and mowing where you are from? So take Chem Lawn, John Deere Landscapes and Davey Tree and sooner or later the market is going to similar to every other industry where only the big companies survive. That is way I will not purchase from John Deere Landscapes. I know a lot of LCO's that sub large fert jobs to Chem Lawn in order to get the work.
  8. drsogr

    drsogr LawnSite Bronze Member
    Messages: 1,275

    They do seeding...aereation and fertilization here. We have big companies here as well. I don't see chem lawn as my competitor though. I just see them as idiots.

    I provide something alot of clients can't get anywhere else. Great customer service. I take care of my customers good....sometimes too good.
  9. CutInEdge Lawn Care

    CutInEdge Lawn Care LawnSite Senior Member
    Messages: 677

    What companies service the Goddard area. I grew up there. My parents may need some services this summer. Gettn Old!! I used to mow the old AT&T building when I was 15,16,17'ish. Times have sure changed. 7 acres. I think it's a Krogers warehouse or something now. not sure.
  10. Runner

    Runner LawnSite Fanatic
    Messages: 13,497

    I don't know. If you were laying sod or doing landscaping, and he came by as a fert. and squirt business, they are two whole different businesses. If someone was putting a new brick porch on a house, and a window guy came by to give an estimate, would that be such a bad thing? Is there anything on your truck to indicate that you do fert or chem.? That would perhaps be a different thing. But I have to say, I've done close to that myself. I've approached people with new lawn about the proper nutritional program for it if I know the installing company doesn't do that type of work. Another thing to consider of course though, is that this guy is just a salesman. He was hitting all the houses in the neighborhood anyway. That house was just another in line.

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