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4,250 Posts
Well as you probably know I have been having ongoing problems with my 26 EFI EPS Lazer
It's still dead and think I have eliminated the coils from the equation. I swapped them Friday night and the same cylinder is still dead
I checked the oil after 3 hours since being changed and it has made oil, or rather it appears to have
Seems like the fuel is washing right through into the crankcase since there is no spark. I noticed this the last oil change as well.
My concern with this mower is the engine mainly. If you have a engine washing the cylinders with this much fuel, what are you doing to the durability? Will it last 2000 hours? Maybe a 1000? Either way I feel the longevity has been compromised. But, heck, by then it will be out of warranty anyway
Also, how many more times in the shop is it going to take them to get it fixed? I talked with someone at Exmark today on the phone and they want it back to the last dealer who did repairs. He did say Roberts' Supply, the distributor has offered to pick it up so I don't have to make the two trips (100 miles round trip each) to take it back. I guess I should be grateful for that. I still have no idea that next time will make it perfect.
The worst part about this whole mess is that I have to explain this POS to people. I have customers every week and ask where the new mower is. I don't use it unless I have a lawn that requires it. I have recommended Exmark to countless numbers of people, and it has come back to embarrass me. Recently I had an old friend of my Dad's come up to us while we were at a mower shop. He was looking at other brands and I suggested he go elsewhere and look at Exmarks. He bought a Great Dane instead and as luck would have it, I ended up cutting a lawn across the street from his 4 months later. Two separate weeks (two when it was not in the shop
) he witnessed this temperamental POS act up. The dude had to look at me like an ----- for recommending this mower to him
I guess I expected some kind of resolution that has never come. This damn thing has screwed up my business this summer. I like to act like the big shot, nothing bothers me. I got plenty of backups. Well, no, I don't. There are certain lawns that only this mower does well and I need it. I gave up one the other day because I felt I could no longer do the job I should. I used to look at my work and think it looked as good as it could and hopefully better than anyone else's. I look at some lawns now and think "someone else could do better"
Not all of them, but there are a few. I also "hide" it if I see other mowing crews in the area. As much as I like to stand behind Exmark, I can't do it no more
When will they fix it? This time? Next time? When?
My concern with this mower is the engine mainly. If you have a engine washing the cylinders with this much fuel, what are you doing to the durability? Will it last 2000 hours? Maybe a 1000? Either way I feel the longevity has been compromised. But, heck, by then it will be out of warranty anyway
The worst part about this whole mess is that I have to explain this POS to people. I have customers every week and ask where the new mower is. I don't use it unless I have a lawn that requires it. I have recommended Exmark to countless numbers of people, and it has come back to embarrass me. Recently I had an old friend of my Dad's come up to us while we were at a mower shop. He was looking at other brands and I suggested he go elsewhere and look at Exmarks. He bought a Great Dane instead and as luck would have it, I ended up cutting a lawn across the street from his 4 months later. Two separate weeks (two when it was not in the shop
I guess I expected some kind of resolution that has never come. This damn thing has screwed up my business this summer. I like to act like the big shot, nothing bothers me. I got plenty of backups. Well, no, I don't. There are certain lawns that only this mower does well and I need it. I gave up one the other day because I felt I could no longer do the job I should. I used to look at my work and think it looked as good as it could and hopefully better than anyone else's. I look at some lawns now and think "someone else could do better"