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A not so uncommon complaint

Discussion in 'Lawn Mowing' started by DFW Area Landscaper, Jul 6, 2006.

  1. DFW Area Landscaper

    DFW Area Landscaper LawnSite Silver Member
    from DFW, TX
    Messages: 2,116

    From a customer's e-mail:

    "I'm afraid I must again bring up the subject of your crew blowing grass under my doorways. I was home today while the lawn was being cut. During the blowing phase, rather than standing on the porch and blowing debris away, your crew member consistently blows the grass clippings up the sidewalk towards the house and blows the clippings onto my porch. It blows with such force that debris blows underneath the door. For round two, he stands in front of the porch, again blowing towards the door, blowing so hard it dislodges the doormat. He follows the same procedure in the back yard where my patio door enters the house."

    The idea of the blower in the entry way is to use eddie currents to clean the debris off the porch. The porches in this area all pretty much the same...30" deep and only as wide as the front door. There is no way to stand in front of a closed door with a back pack blower and blow clippings that are behind your feet away from the house and out into the lawn.

    So, how do other LawnSiter's handle this complaint? Is it a valid complaint? Would this client not have this complaint with any other LCO in the area?

    DFW Area Landscaper
  2. SWD

    SWD LawnSite Senior Member
    Messages: 988

    First off, with the crappy home construction these days, this is a real concern.
    I have trained my crews to idle the blower on the front/rear porch away from the door, then raise the rpms once they are pointed away from the door.
    On some of the commercial properties maintained by my company, one can literally see daylight around the edges of the door.
    In addition to idling the blower, I pointed out the poor sealing aspect of the doors and suggested on how or whom to call for a correction.
    On the places that corrected the poor sealing, I had no additional complaints, even when the crews were blowing the clippings at w.o.t towards the repaired door.
  3. 128Steve

    128Steve LawnSite Member
    Messages: 103

    As I am walking up to the door, about 10 feet away, I point the blower arm in the middle of the door. The air is forced up and down which clears about a three foot path immediately below the door leaving me enough room to go to the front door and turn around with the blower on my back.

    In addition, since the force of air is pointed at the door, no debris is blown under the door into the home.

    I then idle the blower, walk up to the door, turn around and point the blower arm down and start to work. Works for me.:dancing:
  4. DFW Area Landscaper

    DFW Area Landscaper LawnSite Silver Member
    from DFW, TX
    Messages: 2,116

    I probably need to show my crew what the blowers do to the inside of the house at my house when they check in this evening.

    Lower RPM's in the door areas is probably the solution. I will also start recommending a contractor who makes these repairs. On my house, if the the wood door is closed and only the glass door is open, I get dust inside when they mow. If I close the wood door, I never have a problem.

    DFW Area Landscaper
  5. TriCountyLawn

    TriCountyLawn LawnSite Bronze Member
    Messages: 1,517

    Same here, Then usally I pop the tube off after the elbow while it is idled down and move the dribs further out then put the rest of the tube back on.
  6. Howie's Lawn Care

    Howie's Lawn Care LawnSite Senior Member
    Messages: 512

    That's the same thing I do. Sometimes I get debris in the window seals when blowing along the sides of houses.
  7. befnme

    befnme LawnSite Bronze Member
    Messages: 1,413

    me too . it works very well this way .and as you stated , clears a path from the door .
  8. horticulturedawg

    horticulturedawg LawnSite Member
    Messages: 59

    I have also heard that complaint..I told the client we would do our best, but you probably need to fix your door. Be glad your guys are blowing off both porches.
  9. Precision

    Precision LawnSite Silver Member
    Messages: 2,995

    same thing here. Works well on garage doors too.
  10. JJLandscapes

    JJLandscapes LawnSite Senior Member
    Messages: 682

    you shouldnt be blowing towards the house... blow everything into bottom of driveway or curb and make a pile and clean up...

    customers see it and it makes you look like u care and nothing goes into the doors or garages and it wastes maybe 30 seconds if half that

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