I'm just starting out and would like to thank everyone for the quality posts I have seen over the past 6 months, it has been a great help to get my business off the ground. I have acquired the names and numbers of 10 accounts and would like to know how you seasoned veterans handle this type of acquisition. Do you simply call them, introduce yourself, explain that you are taking over the account and would like to continue to service them? I assume I would make an appointment with them to look over their property, discuss the cost and then go from there. I want to make sure I keep these people as clients and not have them go elsewhere for service, at least if the price is right and the property is worthwhile. The individual I received these from is getting out of the business and was nice enough to give them to me. Any help is appreciated!!!