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Aeration marking

Discussion in 'Landscape Maintenance' started by Todd73, Feb 20, 2018.

  1. Todd73

    Todd73 LawnSite Bronze Member
    Male, from Florida
    Messages: 1,733

    I’ve had enough customers inquire about aeration that I’m going to start scheduling soon. My question is, do you take the responsibility for marking sprinkler heads and other obstacles yourself? Drop off a bunch of flags and have the customer do it themself? Both?

    My main concern is the sprinkler heads as most of my customers have them. The problem is, most people aren’t home when I’m there and I have no access to their system to fire it up and know where all the heads are to mark. I’m leaning towards a both where I mark and they mark, hoping there’s an overlap and they might get something that I didn’t know about.
  2. Exmark fan

    Exmark fan LawnSite Member
    Messages: 147

    I am letting my customers know that they are responsible for marking them. And also if any sprinkler heads are damaged that I am not responsible for the damages if the customer marked their sprinklers and I do not mark their sprinklers.
  3. JMK26

    JMK26 LawnSite Platinum Member
    Male, from Missouri
    Messages: 4,016

    I make clients mark them. They have access, I don't.
  4. Trillium Landscaping

    Trillium Landscaping LawnSite Member
    Messages: 23

    If you have wealthy clients, add marking them into the price. My clients don't even know what spray paint is....
    Todd73 likes this.
  5. Todd73

    Todd73 LawnSite Bronze Member
    Male, from Florida
    Messages: 1,733

    Looking at your location, and speaking as a Western Mass escapee, I believe that!
    Last edited: Feb 20, 2018
    Trillium Landscaping likes this.
  6. SamSchlotz

    SamSchlotz LawnSite Member
    Messages: 62

    Hands down, customer responsibility. This goes for Invisible Fence, as well as contacting someone to mark lines (Utility, Cable, etc.)

    If a customer fails to mark, we notify them as to why the service was skipped and offer to leave flags/stakes for them to do so.

    Save time.
    Save the headaches.
  7. Trillium Landscaping

    Trillium Landscaping LawnSite Member
    Messages: 23

    Todd, also thinking of escaping to Florida. Are you on the left or right side??
  8. Todd73

    Todd73 LawnSite Bronze Member
    Male, from Florida
    Messages: 1,733

    Brevard County. East Coast.
  9. ArTurf

    ArTurf LawnSite Platinum Member
    Male, from Ark
    Messages: 4,571

    I don't aerate but if I were in your situation I'd turn the responsibility over to the HO and who they hire. I'd also have some sort of waiver for damage to unseen objects. Also consider neighbors heads irrigation that may be right on the property line or even over, I've read stories on here about that. Be sure the property line is CLEARLY defined. Consider valve boxes also.
    hort101 likes this.
  10. DA Quality Lawn & YS

    DA Quality Lawn & YS LawnSite Fanatic
    Messages: 9,366

    Never ever offer to mark heads yourself. Then your fully liable if you hit one.

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