Today I realized why Im not running a Fortune 500 company. As I reloaded string into my Shindaiwa T-230 and ran across the same difficulty getting the string threw the holes and the spindle to sit right...I decided to install it upside down. After doing so, I realized that upside down was the correct way to load it. I have been cussing at this and installing it backwards for nearly two years. Boy what a difference it makes when you do it right! Its like a new trimmer.