All-you-can-eat-buffet LAWN SERVICE

Discussion in 'Lawn Mowing' started by A1 Grass, Mar 22, 2004.

  1. A1 Grass

    A1 Grass LawnSite Senior Member
    Messages: 330

    Just started back recently. I am working full time plus maintaining my few lawn accts on evenings and weekends. Got a referral for a lady from a regular customer - cool - I like referrals. I explain to her that the price is for a standard mow job and extras are extra. Ok. Go, do her yard, she say's "fertilize and trim that bush". I fertilize and trim the bush. I'm done. She comes out and asks can I give you $5 extra for the other work? I say, no... here's your bill. (I charged her $15 extra - VERY LITTLE). She has a C-O-W. "My last guy did everything for one price". I said, "You mean the guy that doesn't work here anymore"? She grumbles and writes a check, explaining that she's on a fixed income (there is a Mercedes suv and a new VW in the driveway). I wish her the best of luck finding someone who can afford to work for free.

    That's when I thought of the All-you-can-eat-buffet LAWN SERVICE. One price for everything you can think of for me to do while I'm here!

    AAaaaaahhhhh..... welcome back! :p
  2. Woody82986

    Woody82986 LawnSite Silver Member
    from DFW, TX
    Messages: 2,128

    Tell her you will trim that bush for free if she will get out and wash your truck and mowers for nothing as well.
  3. A1 Grass

    A1 Grass LawnSite Senior Member
    Messages: 330

    I was just happy she didn't want a foot rub or something.
  4. dvmcmrhp52

    dvmcmrhp52 LawnSite Platinum Member
    from Pa.
    Messages: 4,205

    Kinda like the commercial for one price for the cab ride.
    Yep,take me to Wyoming cabbie,that's all one price right?
  5. Neil@PLS

    Neil@PLS LawnSite Member
    Messages: 12

    We had a customer like that a year or so ago. She went to our church and always brought up the fixed income; widow; too busy for you, I'm ministering to people in my home now stuff. She always wanted something for nothing and told us we should be serving her, not the other way around (what??). It was like she expected a "favor" for being a Christian too.

    Long story short.....we told her she would be better served to find someone who could serve her better.....and we "fired" her. Even deleted her from our database.

    Life is TOO short. There is plenty of turf out there to have to deal with that kind of stuff.
  6. bobbygedd

    bobbygedd LawnSite Fanatic
    from NJ
    Messages: 10,178

    dude, i've seen it all. "we are on a fixed income (a jaguar and a mercedes in the garage) and we won't be here most of the summer, we spend summers at our home at the beach..." i had a lady from florida, thought i was gonna cut the lawn, and trim the bushes all for $15. "well, that's what they do in florida."
  7. Big M LawnnSnow

    Big M LawnnSnow LawnSite Member
    Messages: 217

    It's the little pita ones that I find funny.
    Like if you have a lawn for $30 and they want to pay you $27.50
    And yup theres always a new car in the drive and they have 2 or 3 tennants living in the house illegaly.
    But there broke and on a fixed income..
    And they deserve a break cause they are special.
    God there such pitas.
    I won't work for them at all.
  8. Evan528

    Evan528 LawnSite Silver Member
    Messages: 2,144

    Like I always says......yeah there on a fixed income.....there income is fixed at $20,000 a month! All fixed means is that id dosnt fluctuate.....dosnt mean it is a low income!
  9. crawdad

    crawdad LawnSite Bronze Member
    Messages: 1,938

    I had a customer that couldn't afford my prices because he is "retired."
    He's a retired VP from a very large company, and he could afford to have me there 40 hours a week if he wasn't such a cheapskate.
  10. big place like chicago you come accoss every kind...after a while you get a feel for about people ....when one asks you how much the first words out there mouth...its <a href='' target='_blank'><img src='' border=0></a> amigo get somebody else.

    cheapskates are always the biggest pain in the asses to.

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