After reading threads until I saw them in my sleep I wanted to write this for thought. there are a lot of great ztr out there and if all of us were the same we would need only one dealer so far as brands. I personally think exmark is tops in the industry, and before I get mugged please read, there are good and bad in any product we purchase, one man likes walker the next does not and right on down the line. day in day out these mowers work and there support staff and reps are great. i'm not saying we don't have problems but I think there less with this company then most. I expect to get good and bad replys but tell if what I said is untrue.