Always amazes me

Discussion in 'Lawn Mowing' started by simsy71, Nov 29, 2004.

  1. simsy71

    simsy71 LawnSite Member
    Messages: 116

    This is the second year I did cleanup for this property. The 1st year I used the old tarp method. This year I bought a better backpack blower and push blower. I can put the leaves in the woods. I get done today took me half the time than it did last year and the customer complains to me about why he should pay me the same price. I went into entire thing about better equipment cost more and you the customer gets the same result.
  2. KenH

    KenH LawnSite Bronze Member
    from CT
    Messages: 1,622

    You buy better equipment for you benefit, not the customers.

    TURF DOCTOR LawnSite Silver Member
    Messages: 2,138

    tell him your equipment is not cheap, charge a fair price.
  4. Expert Lawns

    Expert Lawns LawnSite Silver Member
    Messages: 2,660

    This business is about being efficient. Better equipment usually allows you to be just that, more efficient. Your rates should not come down because productivity goes up.
  5. tiedeman

    tiedeman LawnSite Fanatic
    from earth
    Messages: 8,745

    very well put Expert
  6. out4now

    out4now LawnSite Bronze Member
    from AZ
    Messages: 1,796

    Exactly that equipment isn't free.
  7. richard coffman

    richard coffman LawnSite Senior Member
    Messages: 341

    it's it funny when we work hard, and buy better equipment and it takes us half the time the next go around and the customer wants to pay us less. sound like the customer is tryin to make you sound like an hourly rate company. I've had one of those, got rid of her. customers complain about not so much of the result, but the time we we're there. I would tell them very respectfully, "Mam/Sir, you've hired a professional, this is what i do for a living. they usually shut up after that. (at least the normal ones).

    it's a crazy world with different people,

    Richard/Owner :rolleyes:
  8. turf9

    turf9 LawnSite Member
    Messages: 233

    Tell him somone has to pay for these new toys lol :cool:
  9. Mo Green

    Mo Green LawnSite Bronze Member
    Messages: 1,487

    Tell him that you bid the job based on the amount of work that was to be done, not how long it takes you. If it takes you a half hour less because you have better equipment, that doesn't change the amount of work performed, just the time it takes to complete it. If you have to clear a yard covered in leaves, you are still moving the same amount of leaves regardless of how you do it.
  10. Pecker

    Pecker LawnSite Bronze Member
    Messages: 1,454

    Exactly. Tell him your price is for the job, not hourly.

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