I have this customer he is a really obnoxious old guy, me and my dad started doing his lawn when I was about 15. so he's been with me for about 6 seasons. He's always been a cheap skate...accusing us of property damage, and he always insists on every other week mowings. Last year I convinced him to got to everyweek, but this year I just said whatever, but I rased his price $10.00. he's ALWAYS got some type of Bull with him, something new everyweek. Here is the issue; during the dry spell we had 4 weeks ago, he calls my office at 2:00(AM) telling me NOT to cut "it's too dry" a week later it started raining he calls at 12:00(AM) says "it's too wet, don't cut" the following week the same thing at 2:00(AM) he woke me up all three times. So from that point I said enough is enough im not doing his lawn anymore. With over 110 customers it's more of a favor anyways, i dread the stop everyweek when we do his 3 neighbors. I sent out a letter this past weekend telling him that we won't be doing his lawn anymore. He called today saying that the township gave him a warning about the grass. I hope they cut it ($125.00) including a fine. My question is should i have done it sooner? I never liked him this was just the "straw that broke the camels back. should I have let him know before the grass got so high.