picked up a customer last season in mid summer. since it was late, we billed on a ala cart system. this year, we sent contracts out on jan 10th. its a 10 month payment plan, the first payment do by march 1st, then the remaining payments due by the first of each month. didnt get this contract back, so i followed up with a phonecall on feb 25th, they said they want us, but "didnt get a chance to look over the contract" well, that was the last i heard of them. now, yesterday i get a call asking when i will be getting started over there. i said i need the contract, and the march and april payment. the guy freaked, said i had no right to ask for money until i did some work, he said no one else does it this way. i said all my customers are on this plan, u r the only one who dont like it. he says he would rather pay "ala cart", i said ok, when each and every service is complete, i expect him to be standing there with a check. now, the full service contract carries a 5% discount, so i told him there will be no discount on the ala cart system. also told him that if i had to knock on the door to get paid, and stand there waiting for him to find his checkbook and write a check, there will be a fee for that also. he said he needs to think this over.