1. Ask the Expert: Fertilization Strategies for Success: Dec. 12, 2017
    Learn how to do more with less when it comes to your fertilization services. Join the live Ask the Expert event hosted by Koch Turf & Ornamental: Dec. 12, 12-2 p.m. ET in the Fertilizer Application forum .

Ambushed by customers

Discussion in 'Business Operations' started by cg1, Mar 26, 2009.

  1. Big Bad Bob

    Big Bad Bob LawnSite Bronze Member
    from zone 5
    Messages: 1,074

    The Bobby Gedd method of customer relations. But you MUST have a shovel. :)

    Actually, my favorite customers are the ones I have only met once. Then the only contact is when they send the monthly check.
  2. 93Chevy

    93Chevy LawnSite Fanatic
    Messages: 40,018

    I service and older couple's property weekly, and in the summer months, he doesn't wear a shirt and she wears...well, I won't tell you. Ew. I was doing some overseeding for them last year and the guy stood and watched me for the two hours I was there telling me "take a break" "grab a drink" "don't work so hard." Shut up and let me work.

Share This Page