Bobby, I have came to a conclusion on a rather strong observation. So you can take it for what it is worth or you can forget you ever read it. But here it is.... As it pertains to dealing personally with prospects and customers, I think you need to shift your focus away from the pitfalls, problems, ect, and not get so caught up in the things you cannot change. I've noticed a pattern to your problems, and I'm not suggesting they are all your fault, but I do see a pattern... an issue you can change and can address if you focus on it. And if you do consider the critique, I think you can avoid some of the repetitive issue. To be honest with you Bobby, I think one of your major issues that leaves the door open for running into so many snares is..... I DO NOT THINK YOU DO A GOOD ENOUGH JOB OF "DISCLOSING" What I mean is, I think that dring sales calls you just fail to disclose enough information about your expectations and policies. I think you just brush over it and focus on what it takes to close the sale. Personally, yeah I think you would close less sales, but I believe you would run into far less snares when attempting to get rolling on the job. Anyways, that's my observation, take it or leave it.