as i grow, and am exposed to more clients, i am getting more and more b.s. this is one many of you have faced. "but, you werent here that week....". get this, i sent a guy a bill for 6 mows. he comes out, and hands me a check for one grasscut. he says i wasn't there the other 5 times. i freaked. i went to the truck, and showed him my record keeping. it took about 25 minutes of arguing, and i think the blood vessels protruding from my neck convinced him to pay. i got paid, retained the client. page 6 of next years contract will state:" RECORD OF SERVICE: record keeping is done in the following manner- your name and address is on our schedule sheet. when we arrive at your property, the date and arrival time is documented next to your name. we then service the property. upon completion, the departure time is then documented, and signed by both myself, and my employee. OUR RECORDS ARE ERROR PROOF. you will be required to pay for each service that you are billed for, there will be no exceptions." ok, let's hear your opinion on this one