Anngry Customer/ Thatching/ Im extremely frustrated.

Discussion in 'Landscape Maintenance' started by CollegeMowers, Apr 2, 2013.

  1. B-2 Lawncare

    B-2 Lawncare LawnSite Senior Member
    Messages: 263

    Can we see pictures of the the lawn of the unhappy customer.
    What we do is we bought a x728 4wheel steer and have a track-vac that we pull behind it.
    The extra suction from the vac picks up all most all of the thacth. It also holds a lot more than any badger on a mower. And we only do jobs that we can get into the yards with our equipment.
    Works great for leaves as well.
  2. Mark Oomkes

    Mark Oomkes LawnSite Fanatic
    Messages: 15,285

    Cool season turf.
  3. Gotchya. Not my wheelhouse lol
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  4. Kiril

    Kiril LawnSite Fanatic
    Messages: 18,335

    Let's get a couple things straight.

    1) It is called dethatching ..... not thatching

    2) Even if you double passed with a vertimower you will still be able to rake stuff up, not to mention a double pass will tear the shiit out of any lawn

    3) Thatch is a problem primarily in turfgrasses that spread via rhizomes and secondarily by stolons. Those that exhibit both stand the highest risk of producing significant thatch. One inch of thatch is the upper threshold where it needs to be addressed IMO.

    4) Kentucky bluegrass is the only cool season grass that is likely to produce significant thatch, and therefore is the only one that really needs to be monitored. All this talk about thatch and cool season grasses without specifying the type of grass is idiotic.
  5. GreenUtah

    GreenUtah LawnSite Senior Member
    from SLC, UT
    Messages: 866

    I am also puzzled by the talk of dethatching on cool season vertical grasses.

    I liken it to combing your hair with a strip of duct tape.

    If you are managing you irrigation, fertilization and mowing frequency properly and keeping the soil open to air circulation, via aeration, you shouldn't be dealing with thatch issues on vertical turfs. Cultural practices ARE the key and if they don't fall into your service offerings, then it's your duty to educate so that a system doesn't develop that's counterproductive to the services that you are doing.

    Verticutting or any soil disruptor is going to break your pre layer, which is why most will aerate then follow with preemergents after a cutting or two can be made to redistribute core soil.

    Leave the random ripping to the bermudas, zoysias, etc. and just aerate and low cut/bag those Bend yards to get them started off, then apply your pre. Visited the year before last, stayed in Sunriver, very nice area with a fantastic park downtown on the river. Loved the pedal bar circling the park, hated the winding streets that change names without changing
  6. DA Quality Lawn & YS

    DA Quality Lawn & YS LawnSite Fanatic
    Messages: 9,296

    Ha in this case the customer is not correct. If it was a big job, take him to court. Sounds small though, so you will have to eat it.

    New customers, for me, I try to get money down. I do money down on ALL landscaping projects over $500 no matter who it is. And if the customer just looks like a cheat, I say 'nah' and move on.
  7. Mark Oomkes

    Mark Oomkes LawnSite Fanatic
    Messages: 15,285


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