ok, here it is, you guys be the jury: our fert programs are pre pay, thats right, paid in full , for the whole year , before anything goes down. the contracts also say that they must water properly, we are not responsible for acts of god, it says exactly what type of weeds, insects will be controled, the whole 9 yards. well, this guy pays for a program $550. everything is looking good. we also cut the lawn there. well, since it stopped raining, this guy hasnt even turned on the sprinkler system. lawns lookin bad, and weeds are popping up around the edges(very typical when customer neglects watering) . ground is so dry, we put down a treatment, i couldnt even get the flag in the ground. well, its july 16th, and i havnt recieved payment that was due june 30th. we go over to cut, i knock on door, ask whats up. he says, i paid for a program to make my lawn look great, its not really that green, and ive got a few brown spots, and my neighbors have green lawns. im not paying the grasscutting bill, cus im not happy with the appearence of the lawn. i speak with him briefly, tell him to look over his contract carefully, and stop my man from weedwacking. i tell him when we resolve this matter, ill return, i also advise him that last week the ground was so dry and hard, i couldnt even get the flag in the ground, and i can see it still hasnt been watered. he feels that the excessive rain we had in april and may should be enough. i say read your contract, i expect a check for junes mowing, any questions, call me. any thoughts, opinions?