LwnmwrMan22
LawnSite Platinum Member
- Location
- Minnesota
I went in yesterday to get a price on my 3 pallets of Dimension, and the rep said my PG Ultra was in. I told him I had gotten one straight from the company last week, since they'd been telling me for 6 weeks that the unit was on order, that it should be here any day, but that they couldn't tell me exactly since they could only look up that an order had been placed.
The rep then continued to tell me that "yeah, it was probably a good thing that I went through the company, because Lesco can't get parts anymore since they've brought out their own brand of ride-on spreader". He was telling me about a PG unit that had been in the shop since last October waiting for a new transaxle, that he could see that PermaGreen had not filled the order. He said that PermaGreen was using all the parts to build new machines and fix ones that had been bought direct.
In my head, I was trying to figure out why he'd say all this to me??? Was he trying to bash PG? Was he backhandedly saying that Lesco's parts order system is bogus? (Had to wait 3 weeks last year for a air filter cover for a Kawi trimmer that was 1 day old) I guess I just don't get it.
The rep then continued to tell me that "yeah, it was probably a good thing that I went through the company, because Lesco can't get parts anymore since they've brought out their own brand of ride-on spreader". He was telling me about a PG unit that had been in the shop since last October waiting for a new transaxle, that he could see that PermaGreen had not filled the order. He said that PermaGreen was using all the parts to build new machines and fix ones that had been bought direct.
In my head, I was trying to figure out why he'd say all this to me??? Was he trying to bash PG? Was he backhandedly saying that Lesco's parts order system is bogus? (Had to wait 3 weeks last year for a air filter cover for a Kawi trimmer that was 1 day old) I guess I just don't get it.