A customer I had picked up at the beginning of this year sends me a check and the NOTE!In the note he writes,"The next time you are going to charge extra(lawn cut+bagging of leaves+removal in my truck) let me know so I can wait until all leaves are on the ground then I will call you."I did not appreciate this tactic you used."This individual is out of my normal service area 12 mile drive to 1 hour to cut 35.00 dollars 1/2 ace.This should be 45-50, but since I had done a spring clean up for them I took the lawn on with the hope that this coming year I would raise to reasonable number.I do"t know if this will happen.I did not give them an estimate for leave removal because it was a normal cut luse bagging and removal this price 120.00 dollars that I caharged them was for two visits 3.5 hours of work.I thought this was reasonable, in there eyes they wanted to be advised of additional charges for the service provided.So lets say I went there 1 final time and the leaves were thicker and it took me approx. the same amount of time and I charged them lets say 120 would this of made a difference?I have customers who call me to clean the leaves up some 1x sometimes 2-3x due to the type of trees and how quickly they fall I have an established hourly rate they are aware of they thank me...Done.I am getting sick of these cheap,complaining ,impposible to satisfy people who live in these big homes with big cars but they can"t spend what in my eyes in a reasonable amount of money to make there yard look good.I wish they would standardize this field like electricians, plumbers.GOING RATE $50.OO DOLLARS AN HOUR.There it is ladie the D@m% sign can't you read?????????If I don"T stop I am going to blow a gasket (pop).Dave is the snow here yet!