we have this customer that we've been servicing for 11/2 years now. never a complaint. all of a sudden, out of the blue she calls and said her and her husband were gonna try and cut their own grass and if they couldn't do it they would give us a call? does anyone know what this might mean? i was thinking that maybe money was tight or something, but i don't know... i talked to her personally and she said it wasn't anything we've done.... i'm puzzled here... any help? thanks, lawnwizards.