Anyone offer Incentives for referrals?

Discussion in 'Business Operations' started by Hopper1124, Jan 8, 2003.

  1. Hopper1124

    Hopper1124 LawnSite Member
    from Ohio
    Messages: 54

    I am just starting out and was wondering if anyone offers customers any incentives to give them referrals. If so what are you methods?

  2. I acknowledge referrals with a $ coupon. Good for future services or can be used to pay open account. Coupon is sent after work is done and paid for by person referred.
  3. bubble boy

    bubble boy LawnSite Bronze Member
    Messages: 1,020

    not any more.

    got tired of the referer and refered both wanting the incentive.

    and got real tired of listening to two customers say they deserve the referral for a mutual friend.

    now their only incentive is a happy bubble boy.
  4. rodfather

    rodfather LawnSite Fanatic
    Messages: 9,501

    Coupon good for any kind of service that we provide. Most people use it towards mowing it seems.
  5. Expert Lawns

    Expert Lawns LawnSite Silver Member
    Messages: 2,660

    with every successful referal, i give out a $10 coupon for any service we provide. only one a month and you cannot combine coupons...(i.e. saving for 4 months and getting $40 off)

    seems to work as of right now
  6. Hamons

    Hamons LawnSite Senior Member
    Messages: 706

    You guys are cheap.

    I tell my customers that for every 10 hours of work they refer me I will work one hour for them. This has worked great. I lose very little money because they are always having me do extra work jus to get there "free hour."

    That means if I do a landscape job that is a 30 hour job -- the person that refered me is going to get 3 free hours of work. If I made $1200.00 -- then I have no problem giving the person who gave me the referall half an afternoon of work.

    This has worked really well for me. I run my business completly from referrals and word of mouth and I stay busy all summer.

    - jeff
  7. bubble boy

    bubble boy LawnSite Bronze Member
    Messages: 1,020

    As was brought up on another thread, to me 10% is WAY too much.

    My op.
  8. Shuter

    Shuter LawnSite Bronze Member
    Messages: 1,171

    For every referal I receive I either give $25.00 off next labor charge or if it is a maintenance customer they get 1 free mowing.
  9. roscioli

    roscioli LawnSite Senior Member
    Messages: 749

    For maintenance customers (which is what I am pushing (to the point where I am basically not taking any work from anyone other than weekly customers)) I give one free mowing to the referrer. I also offer one free mowing to new customers many times during the year, but never combined.
  10. ant

    ant LawnSite Silver Member
    Messages: 2,469

    i just do applications and offer $15.00 off the next treatment if the refural signs up for full service

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