got on a job the other day, lots of different things we were doing. some trimming, some topsoil, this and that. customer asked that i also do something else(this was not part of the work we were doing) i said sure, and in fact, i'll get it done today since i have to run out for a while, i'll leave my man here to do it, and it will be charged extra according to time. she said fine. i left my man there, stepped out for 2 hrs, he was just finishing up when i returned. i charged 2 hrs labor @$45 per for this extra project, she flipped. this project was IMPOSSIBLE to accurately estimate, that's why i charged by time. are you guys really, honestly and truly getting the hourly rate per man that you claim you are? i could almost understand her shock when i told her the price, i would have freaked also, but i must stick to my guns. so, the question is: if u r on a job doing things, and customer throws in a few extras, are you gonna bill those extras accordingly at your hourly rate?