Today tech# 1 went to a split a zone of sprays and rotors. We were both thinking of lots of digging through roots and mulch beds. I left the site to hang a clock and he calls me in about 30 minutes. Hey we have 2 wires in the clock 1 for each zone. A nightmare day of bull work got changed in a few turns of a screwdriver. After that he added heads and filled coverage gaps. I wish they all could go that well. Sometimes the most simple option is presented and overlooked so quickly. Tech # 1's best attribute is good customer service and extreme patience. Lucky day.