You're right. This topic has been discussed in the past and will be discussed in the future. The secret to success in a service business is selecting the right customer. A customer that places value on more than just the service rendered. They pay for convenience and peace of mind. Do you make them look good. Selecting the right customer minimizes the impact of higher wages. For example, in the commercial arena a property manager could lose their job if they make the wrong selection in a service provider. It elevates it above just price.