Awkward customer interactions

Discussion in 'Professional Discussions' started by Outlawn, Aug 6, 2019.

  1. weeze

    weeze Banned
    Messages: 17,196

    not sure really. i typically do weird stuff like that when i get sales calls just to mess with them.
     
    TomH&H and Ma&Pa like this.
  2. Wye Oak Tree

    Wye Oak Tree LawnSite Fanatic
    Messages: 5,666

    This thread is great.

    A customer was hounding me to get their hedges done. Fine, told them I'll be there on Saturday.

    Evidently, the husband passed away early that Saturday morning.
    Of course I'm unaware of this.

    I was just turning into the driveway and at that exact moment EMT guys are carrying the deceased out the front door. Carrying a gurney with a blanket over the body. Yeesh.. :eek:

    I look over and see this and cut the wheel fast and bolted.
     
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  3. weeze

    weeze Banned
    Messages: 17,196

    :O

    i'm always wondering what to do at times like this. should you go ahead and work since that's when you said you would do it?

    of course they didn't think to call you and tell you not to work that day because of what happened.

    if you wait then how long do you wait before you go do the job?
     
  4. Wye Oak Tree

    Wye Oak Tree LawnSite Fanatic
    Messages: 5,666

    Well I blew out of there at the moment that went down. I figured errrrr.. no yard work needs to be done that day.

    Seeing the poor soul carried out the door, I just cut out and left quickly.

    I think the next week I went to do said work an offered my respects to the family. They were fine with that.
     
    Cam15, hort101, weeze and 1 other person like this.
  5. sjessen

    sjessen LawnSite Fanatic
    Male, from Knoxville, Tn
    Messages: 12,956

    Sounds as though she was attempting to beat the snot out of the house. If she wouldn't live there, neither would anyone else.
     
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  6. BMWNJ

    BMWNJ LawnSite Member
    Messages: 125

    damn this thread is great lol
     
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  7. weeze

    weeze Banned
    Messages: 17,196

    yeah you can get those repo houses cheap but....i've seen some of them where whoever was living there gets mad they are getting kicked out and they will just destroy the entire house before they move out.
     
  8. BigJlittleC

    BigJlittleC LawnSite Fanatic
    from Chicago
    Messages: 6,470

    She had dug a 3-4 foot hole and was crouching down in it. Had hand written signs tape all over the place. I asked the bank I was working for to send someone else next time to the address. Lady was nuts.
     
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  9. sjessen

    sjessen LawnSite Fanatic
    Male, from Knoxville, Tn
    Messages: 12,956

    Wow!!

    Just wow!
     
    Cam15 likes this.
  10. 1idejim

    1idejim LawnSite Fanatic
    Messages: 12,654

    Same happened to my son and i. We pulled over to let the paramedics by and joked about hoping the customers were ok, will never do that again.
     
    ltdlawn, Ma&Pa, Outlawn and 2 others like this.

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