I refer business to some people I know for work I don't do. Namely, landscape installation and tree trimming. Today I went to one of my most lucrative accounts and he informed me that the party that I told him about to do landscape installation said I needed to blow out leaves from in back of hedges and shrubs more digilently. I've given this guy, (landscaper), thousands of dollars in referral business. I was extremely upset at this guy. He should have either blown the leaves out and kept his mouth shut to my customer or else called me and suggested I need to be more attentive to the problem. I called him and in very strong terms told him so. Am I wrong in making a big case of this? I've worked hard to maintain excellent relations with my customers and don't appreciate this landscaper making me look bad to MY customer. A few weeks ago I talked to him and he informed me that he was a little slow and was looking to pick up some lawn maintenance accounts. Sounds like he was trying to make me look bad so he could steal this account. What is your take on this? P.S. I told the landscaper not to EVER bad mouth my work to one of my customers because I'f it wasn't for me he would not have made a dime from that person. Call ME, don't F**k with my customer! P.P.S. Kind of reminds me of the last pesticide application company that I referred to one of my customers. My next visit to that account, they said the pesticide applicator told them I was cutting their lawn with dull blades. (Not true). I'm starting to think I'll just not refer anyone, just tell my customers to look in the yellow pages.