I've often thought about the clients who cause problems. Always complaining and bitching about little ticky tack stuff, you bend over backwards to please them, deal with more phone calls from them and then, when they fire you (and they ALWAYS do) it kinda hurts your feelings. It's like, they want you to know they weren't happy when they cancel. Then they hire another LCO and conduct the exact same torture on the next poor schmuck. But at the same time, you know your service is ok because the vast majority of your clients don't act this way. They stay with you month after month without complaint. There are chronic complainers out there and wouldn't it be nice to know in advance that you were dealing with a known, chronic complainer? So, I've thought about creating a website for my local area. Proven landscapers in the area would be allowed to list clients who were unpleasable. That way, when you get that first complaint from a client and it sounds a little ticky-tack, you could log into the website with a username and password and see if other landscapers had the same problems with the same client. Then you could raise the price drastically and they either become worth the extra effort and customer service or they cancel. My concern is, would something like this violate any slander or defamation laws if a client ever found out this existed?