Bad Day

mountain man

LawnSite Member
North Carolina
We got to the shop yesterday morning and found out we had been robbed. They cut the locks on the back door and then cut the locks off of the garage door (from the inside) to push out the walk behinds. Fortunately, the dumbasses unloaded the mowers, blowers, trimmers, etc. off of the trailer. If they would have looked in the truck, they would have seen the keys and could have had a 2000 F-150, a 6 month old trailer and everything else on the truck. <p>Then came stress time. I called my new insurance company and talk to one of the assistants since my agent was out yesterday. We recently switched to a bigger/better policy and I thought that this will be no big deal. The assistant proceeds to inform me that the equipment rider does not kick in until July 15. So here I am realizing I'm getting ready to eat $8,000 to $10,000 in equipment when my assistant gives me the nextel and says one of the guys has sliced up his fingers with the hedge clippers. (We had borrowed the hedge clippers because our two good pairs had been stolen a couple hours earlier.) He was about a mile from the office so I had my assistant jump in my truck and run him to the emergency room while I tried put out all the fires in the office.<p>Around 3:30 my assistant calls me and is taking him home. Fortunately, he had no tendon damage and it only took 7 stiches for the 3 fingers. At 4:00 I talk with my old insurance company and they tell me that I am insured up through July 17th as long as I pay the June premium. At 4:15 the new insurance agent calls me and says the same thing. She had seen my old policy and was saving me money by waiting till July 15 but either a. she never told me this or b. she told me and I forgot about it. <p>Needless to say I learned alot of important information and hopefully others can learn from our day.<p>1. Don't use regular pad locks. They cut through the Master locks with no problem. Use a round lock they sell at storage facilities. You can't squeeze the cutters around the lock.<p>2. Make sure you have a detailed equipment list with product numbers and serial numbers. <p>3. Make sure everything is insured properly.<p>4. On small injury claims of a couple hundred bucks or less consider self insuring so as to not run up your workers comp premiums.<p>5. Train crews on emergency procedures and what to do. (My employee was actually going to keep working had my assistant not come by and taken him to the hospital.) <p>6. Get a dog. The police told me that in 10 years patrolling the area around my shop that they have never had a robbery when the people had a guard dog.<p>7. Don't get a Rottweiler, Pit Bull, Doberman, or Husky. The insurance company will not renew your coverage if they find out. It's interesting that German Shepards are in the same classification as labs. <p>8. Even if you interchange trucks and they are kept in a garage, have a secure place to keep keys.<p>Hopefully we can add to this list so no one has to find out the hard way.
Wow what can I say? You have quite a lot of problems compaired to my operation.<p>I broke a brake band on a 52&quot; toro and called<br>it day at noon. It's great that I have another back up 52&quot;. I just call proparts and in 2 days a new brake band will be at my door.<p>I will replace both bands on that machine and<br>keep the old one in my parts stock.<p>Good luck with the inland marine inusrance.<br>


LawnSite Senior Member
Well at least you'll get some nice new machines, watch out for them coming back for a return trip though when you get the new stuff!

AGG Lawn Maintenance

LawnSite Senior Member
Wow what a day!!! Check into ADT alarms or some type of alarm. They keep watch 24 hours<br>call you and the police if the alarm goes off. I have it. Depending on what you plan you get it can run you about $200-$300 Installed. And about $20.00 a month. Its worth it!!! Good luck! Travis AG&G Lawn Maintenance. :)

GrassRoots Lawn Care

Damn man, my heart goes out to you. I still think a big gaurd dog is the best theft deterent. Our company is located in a small town, low crime so we don't deal with that much. Knock on wood of course!<p>----------<br>Mike Reynolds,<br>GrassRoots Lawn Care, Florida


LawnSite Senior Member
sorry to hear about your loss. We got broken into last summer, but I think it was an inside job-someone had watched us pull up & lock up from a business' parking lot across the street.<br>We now use the round type locks, & I modified it by adding 4-5 washers around the bolt,so that when it's locked there's only about 1/8 to 3/16&quot; of the bolt exposed. Haven't had any problems since (knock on wood). I always give a visual sweep when pulling in or unloading at the garage to see who may be nosy nearby.<p>----------<br>Smitty ô¿ô<br>


LawnSite Fanatic
N.E. Wisconsin
Sorry to hear about your employee getting hurt as well as the burgulary. In readind the subject line of your post it sounded like the two could have been related, glad it wasn't. <br>I don't want to make any of it sound trivial but it could have been worse. Just imagine all the &quot;What ifs&quot;.<br>Good Luck getting back up.


LawnSite Senior Member
Mountain Man,<br> Sorry to here about your <br>robbery. Why don't the insurance companies<br>like those dog breeds?? It's just that I<br>have 2 Dobermans.Is it because of poor image<br>of the breed?<p>Karl<br>

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