Last week I went shopping for a new edger and my first BP blower. I went by the stihl dealer and was as usual I was treated like sh@t by the shop manager. This guy is one of the rudest,obnoxious, arrogant buttheads Ive ever met in my 45 years. Ive heard several lcos say that quit doing biz with this dealer because of this one certain person. The owner knows how he is but will do nothing about it. I really liked the stihl but I bought a echo edger and BP blower from dealer 1 miles up road from stihl dealer and was treated half way decent. I have had good luck with my other echo equipment but relly wanted to go with stihl but I refuse to buy from someone who is rude. The echo was less $$ too even though what I got was baseline commercial but will serve my needs well no more edging than I do. It is bad when you have to choose your 2nd choice in eqipment because of ad dealer. I aslo liked the toro better than my JD but did not buy one either. Its bad when you go into a place and say "how are you doing" no repy from manager and then say Im here for some new quipment and he just stares at you and says nothing! I walk over and pick up edger and stand there for several minutes like Im invisible. Im outta there!! Danny Quality Lawn Care BTW I dont know if I can legally post dealers name so I didnt.