Bargain hunters

Discussion in 'Lawn Mowing' started by pjslawncare/landscap, Apr 28, 2004.

  1. pjslawncare/landscap

    pjslawncare/landscap LawnSite Bronze Member
    Messages: 1,410

    A long time customer acuired the double lot next to her home a couple years ago. She is a realitor and has a nice home and a vacation home. When she bought this lot she asked me to keep it mowed as well as her home. Lot is over 1 acre & I charged $40.00 mow only. Aug or Sept of last year she includes a message in her payment "Dont cut lot unless I call only". Im like "Oooh kaay". Two days a go she calls saying she wants lot cut. I ask how tall it is. She says "about ankle tall". I show up and no way will I try to cut with a mower, its 2 to 3 foot tall. She says "I have to get it cut, tree guys are comming to remove two dead trees and I need it cut". I will have to bushhog it. How much will that cost. About $120 . :eek: .
    I tell her " If you want lot maintained, Youll have to pay for the mainenance, I cant give you a bargain at my expence, I have to make a living.
    Sometimes you have to educate your customers

    sandys lot 002.jpg
  2. NickN

    NickN LawnSite Bronze Member
    from Alabama
    Messages: 1,009

    Yup 120 sounds right for bushhogging to me.Next time,don't let your customer write your policy.I too have learned that the hard way.Tell her you will bushhog it for that price,or it's 40 per week to cut.And at 40 a week,she's getting one heck of a deal.I have a lot that I cut along the river.Mow only.$65 per cut for one acre.
  3. The C Man

    The C Man LawnSite Senior Member
    from Ohio
    Messages: 527

    Maybe she just has high ankles :confused:
  4. pjslawncare/landscap

    pjslawncare/landscap LawnSite Bronze Member
    Messages: 1,410

    Yea, or REAL high heeled shoes. And $40 is a bargain, I only gave her that price becouse her home is next door & i also cut the neighbors so I make good money on that visit.
  5. Excellent quotes!

  6. turfcare

    turfcare LawnSite Senior Member
    Messages: 276

    Good Job, however, my Toro would cut that with no problem though it is probably not good for it.

    <a href='' target='_blank'><img src='' border=0></a>
  7. Pecker

    Pecker LawnSite Bronze Member
    Messages: 1,454

    Good thing you had a bushhog layin' around the house.:cool:
  8. Sean Adams

    Sean Adams LawnSite Gold Member
    Messages: 3,597

    You just have to love these kinds of clients. She knows very well that her extra lot would require extra work....however, you are just "cutting grass" in her eyes - how much more could it be? iT IS VERY TRUE....EDUCATING YOUR CUSTOMERS IS HALF THE BATTLE
  9. charlies

    charlies LawnSite Senior Member
    from earth
    Messages: 587

    i don't believe that. sorry:)

    unless you mean the part he already cut!
  10. GrassFearsMe

    GrassFearsMe LawnSite Senior Member
    Messages: 340

    A toro would cut it. many passes though and alot of cleanig to get it to look like the top pic.

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