We just got a new lawn that was a referal from a current customer of 8 years. We got the job and I personaly went out and cut it myself because my dad was at the doctors. They have a red japanese maple in the front lawn. I mowed trimmed and blew off and left. Next day they called up and said that the reason they got rid of the previous company was because they broke 2 limbs off the tree, and now they said I broke a limb off and they are going to sue if we dont have it replaced. Now I know for a fact that I didnt break a limb off the tree. Tomorrow I am going to contact my attorney(We cut his lawn for FREE in agreement that he will represent us if we ever need it, plus he is a friend and runs the largest, most highly respected lawn firm in maryland and my mother is the civil supervisor of the district court of maryland.) What would you guys do? The tree that size is about $1,400. Sounds to me they are just trying to get over us because they are still pissed that the last guy broke 2 limbs off. Tomorrow I am going strait to my customers house and explain the situation to them so they hear it directly from us. So what would you guys do? By the way I just told them to get somebody else to cut because we dont need customers like them.