I am from Minnesota and went to a local dealership to purchase 2 new mowers. An Exmark Lazer 48 inch and a new 48 inch w/b. Total price to equal $12,700. I set up a time to met with the dealer to pay for the mowers. 6pm on Friday. I had to rush to make the appointment. When I get there the guy decided to leave for the day but didn't bother to call and tell me. In my eyes this does not reflect on the dealer or the product very well. To be honest I'm not sure I want these mowers now if it is a hint of bad things to come. Anyone have any thoughts on this. Keep in mind this is my first dealing with Exmark EVER!!!!!!