Billing; is it ok to collect right away ( at end of the job)?

Discussion in 'Starting a Lawn Care Business' started by green-pa, Mar 12, 2007.

  1. green-pa

    green-pa LawnSite Senior Member
    Messages: 737

    Is it un-professional to ask for payment right after a job when u 1st are starting out in this biz? I'm going to really need the cash anyway, so I hope not to make a bad impression. I'd like to get 20 or more customers out of these several thousand flyers I'm doing, but if I only get 10, then I'm sure I'll need every dime I can get asap. When I was removing snow from drives, people didn't mind paying right after at all. Some would pay me in the middle of working. I bought a little recipt/sales book to use. I know it's "old school" but surely this is ok for starting out. I figure then at least we both will have a recipt of the transaction. Seems most of u guys send invoices. But then how long do u have to wait 'til u get the check? Seems that u may be waiting for weeks in some cases b4 u get paid.
  2. 1MajorTom

    1MajorTom Former Moderator
    Messages: 6,073

    I think some of it is going to depend upon what type of customers you have. If they are elderly, they will love being able to pay you right away. But if your customers are 2 income families, husband and wife in their 30's, 40's or 50's, most likely they won't be home to answer the door. These types like to keep things simple and write a check once a month.
    The one thing you don't want to do is to have to be out there chasing around your money. If you go to the door and they aren't home, will you go back later? Will you just wait till next week and try to get paid for 2 weeks?
    You want to keep billing as simple as possible, and going to the door isn't always the simpliest, because people more times than not aren't home.
  3. Runner

    Runner LawnSite Fanatic
    Messages: 13,497

    With all the spring cleanups, they are ALWAYS paid right away - especially if they are not a regular customer. It is just like if they are having their car serviced. I call it "cash and carry". They pay me the cash, and I carry all the stuff off.

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