Billing - To break down or not?

Discussion in 'Irrigation' started by zman9119, Jul 9, 2010.


How do you bill?

  1. Itemized \ Listed out pricing for each item

    22 vote(s)
  2. General description with total price

    8 vote(s)
  3. I work for free

    3 vote(s)
  1. zman9119

    zman9119 LawnSite Senior Member
    Messages: 848

    Just wondered how everyone does their customer billing...

    Itemized with parts breakdown and part pricing like...

    • Labor - 1hr @ $5,000.00
    • Spray head - 2 @ $75.00/ea
    • Use of "special" shovel - 250.00
    • Pigtail Installation - FREE

    Or just give a description of the work completed and a total cost like...

    Repaired 2 broken spray heads and replaced valve not working during service call.
    Total - $50.00

    Pros \ Cons of each?

  2. SoCalLandscapeMgmt

    SoCalLandscapeMgmt LawnSite Silver Member
    Messages: 2,101

    We break it down to every last part. We never used to do this but we have to since we went to computer based inventory tracking. I think it also shows the customer what is involved and what things really cost. When we cut a P.O. the materials get recieved into the sytem and the only way to get them out of inventory is to bill the material. This also gives us the ability to have an instant snapshot of our inventory levels AND it shows us a valuation of all of our inventory. The system can also tell us when we need to re-order items that we're runnign low on.
  3. irritation

    irritation LawnSite Gold Member
    Messages: 3,490

    I'm a small seasonal operation, pretty much a one man show but I do have a lot of clients. I try to keep it as simple as I can.


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  4. NC_Irrigator

    NC_Irrigator LawnSite Bronze Member
    from NC
    Messages: 1,444

    we break down, labor 85 an hr to 125 an hr.

    parts separated as well quantities and types
  5. Autoflow

    Autoflow LawnSite Member
    Messages: 245

    I break it down. If a client gets a bill for $300 without any break down they seem to assume it is all labour. If they can see there are two hours labour @$88 p/h, plus two pgp's, a new coil, a new 1804 etc, they are more likely to pay it without questioning it.
  6. bobw

    bobw LawnSite Senior Member
    Messages: 807

    I will break down labour and materials for service work. Many years ago I had a customer that wanted me to price match Home Depot for prices on pipe and heads. That was the last detailed invoice I ever did.
  7. Some Sprinkler Guy

    Some Sprinkler Guy LawnSite Member
    Messages: 167

    We itemize everything but include parts and labor in the price. Its amazing how much work folks will have you do when they know what the cost will be.

    I dont want to tell everyone how much I make by including parts and labor prices seperate.

    I would think we would have some ticked off customers if we just sent a bill like...

    Replaced five valves, 7 nozzles, and 4 rotors... $5000

    You need to itemize to some degree.

    Messages: 18,668

    i itemize everything. Even sometimes throw in a glue charge. I don't markup to the extent a lot here do. My invoices were 8.5 by 11 and I walked the customer through every line item.
  9. irritation

    irritation LawnSite Gold Member
    Messages: 3,490

    Never threw in a glue charge but I charge list price on most parts.
    I did give a break on a pump the other day, JD list was a $1000.00, my cost was $375.00.
  10. Some Sprinkler Guy

    Some Sprinkler Guy LawnSite Member
    Messages: 167

    I will say at what glue, primer, and lost tools cost me I have been contemplating a tools and supplies charge for a couple years. Just havent made the move yet. I think some folks might find it irritating. I suppose I havent wanted to answer those questions yet.

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