i have a group of homes i service, there are 6 in a row. it started with 1, the neighbors liked what they saw, and over time, i got all 6, and in fact have 2 others interested, but are waiting till next season so they can finish out thier contract with thier current guy. all are excellent payers, and i get top dollar for these accounts, which i nicknamed "harlem", because of the environment there, and the soil condition which requires the lco to be on his toes at all times. ok, like i said, all are good payers, except one. the "bad apple" at this point, will need to be cancelled, and most likely taken to court. in light of the situation, i've tried every civilized method to come to some agreement, but it isn't working. these neighbors are very friendly with eachother, and i fear if i use my usual means of collection, i will lose all 6, plus the 2 additional that will sign on next season. this amounts to well over $20,000 of gross income, and the accounts are very profitable. would you cancel the one, collect the debt, and take the chance of losing the other 7?