OK, I had a commercial account tell me they couldn't give me clearance to start this spring despite the fact that I gave them a very handsome "renewal discount" last fall. The story from the manager is that Corporate decided to change things and take away the manager's power to hire contractors. The word I got was that the district MGR would be making the decisions and at the time a decision needed to be made he was in D.C. So I waited around and the place started looking like a jungle. I was thinking about how it was such a stress free account and decided to keep waiting for the go ahead to come down from the district MGR. Well I got tired of waiting, so I put together a formal bid and added a freebie service along with a signing deadline to qualify. First thing when I arrive, the MGR says the District MGR still has not been by (just like all of '03) yet and he's back in D.C. again! But I did atleast talk to him and he says he wants to take bids. I'm like WHAT? I'm thinking about the renewal discount. But I keep my cool and flip my bid out of the folder onto the counter and say "OK here's a bid for him" real cool like something outta one of those Mello Yellow soft drink commercials (if ya ever seen one). Well that 'qualifying deadline' was April 15th and by the 16th... still nothing. So I told my wife I wanted to swing by on our way out to dinner..... Well this was the definition of a Kodak moment. I'm hundreds of yards away and I say to my wife... "Oh my god, I can already see that it's been hacked!" We pull up and all I can say to my wife is oh my god! Why oh why did I leave home without my digital camera? It's SO UNREAL. At this point we are like 13 miles from home and starving to death. As we drive away we are debating on rather to run after a disposable camera or even running over to buy a new digital just to capture the full effect of what we have just seen. The place is just butchered beyond belief!!!! I can't even put it to words..... It's scalped in places, gouged in places, uneven all over the place, gapped, completely uncut streaks...like a toddler gave themselves a hair cut with a set of clippers, only worse. Nothing is trimmed or edged. Clippings are blown all in the beds There are clumps all over the place. No trash was cleaned up prior nor after cutting and this is a retail location. So there is chopped up trash everywhere. The curbs, parking and sidewalk concrete have clippings blown all over them and just left there. To beat all the concrete is white! It's bitter-sweet satisfaction though. Bitter sweet because I may have lost the account if a contract was even signed. But still it's totally sweet satisfaction at the same time because they sure are getting what they deserve. They had one extreme and screwed me around. Now they have the exact opposite extreme. SWEEEEET! Anyways, I'm praying for calm winds because I just might hump it back down there to snap some pics..... If so I'll post a before and after reversed.