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Discussion in 'Lawn Mowing' started by mike, Dec 6, 2000.

  1. mike

    mike LawnSite Member
    Messages: 84

    I give small gifts to my customers at Christmas, cup,pens,etc. I usually put my business name on the item so I can count it as adverising. I have gotten small items from my customers at Christmas, but I expect nothing. Their gift is allowing me to do their lawn. Have a Merry Christmas.
  2. Mark

    Mark LawnSite Senior Member
    Messages: 723

    Your right about there lawns are our gift, I get to know my clients very well, We are all on a first name basis. I get a little something every Chirstmas, and i always send all my clients cards. I try and let them know how thankful i am to have their business, and always do the best job i can ,always. Merry Chirstmas to all on the Forum. Marks Mowing Service
  3. stick9

    stick9 LawnSite Senior Member
    Messages: 262

    Wow. Were both of you guys the suck-ups in school?! Excuse me Mr. teacher-sir, is that a new suit? It looks GREAT!!!!!! Where DID you buy that? GIVE ME A BREAK!! Their gift is allowing me to do their lawn!!!!!!!?!? WHAT?!!!!!!!!!!?!?!? Fellas .. fellas .. This is work, my friends. You do the best you can .. you do a great job.. this is work. You are providing a service, these people NEED the work to be done!! If you didn't cut THEIR lawn, you can cut their neighbors!! Or the neighbor around the block!!!!!! I can tell you by experience .. if you do a fantastic job .. (great cutting, experienced trimming, EDGE EVERY DARN WEEK [INCLUDING CURB], blow ALL cement AND beds WITHOUT causings a wind disaster, AND above all else, service on a regular basis) ... YOU WILL GET MORE ACCOUNTS!!!! AND, the quality of your accounts will improve as well due to the 'pick and choose' method. We turn down AT LEAST 1 account a day .. usually more in the summertime .. how, you may ask? Because we CONSTANTLY DO A PERFECT JOB!!!! This is NOT a GIFT to cut these peoples lawn!!! This is the basic supply and demand curve we all learned about in business class. We provide a phenomenal service, people WANT the service. Really, it's a gift to HAVE US do their lawn .. we're LETTING ourselves cut their lawn .. That's my gift to them!!

    Merry Christmas!
  4. dhicks

    dhicks Member
    Messages: 770

    It cost me about $17.50 per customer this year for a Christmas goodie bag that included a large Yankee candle, log cabin candle topper and a stuffed bear. Remembering my customers at this time of the year is not being a suck-up.

  5. Charles

    Charles Moderator Staff Member
    Messages: 8,822

    I do good work for my customers. I never send any of them cards or give them gifts. Maybe I should lol. But my Christmas bonus checks should start arriving soon in the mail anyway. I have thought about sending out cards this year. Still haven't made a decision on that yet. Whatever works for you. I don't think it hurts to send a card. Giving them anything with your company name on it is great for anytime of year, EXCEPT as a christmas gift lol. That would be tacky.
  6. Vandora Lawn & Landscape

    Vandora Lawn & Landscape LawnSite Senior Member
    Messages: 386

    We probably need to be religiously cautious. I think a "Happy Holidays" card is more appropriate than a "Merry Christmas" card. I've got a number of jewish customers who probably wouldn't like to get a christmas card. Do you???
  7. landscaper3

    landscaper3 LawnSite Bronze Member
    Messages: 1,354

    We give out around 100 xmas cards to our customers. Kindness will go a long way and only shine a brighter image on your company unlike others here LOL.
  8. thelawnguy

    thelawnguy LawnSite Silver Member
    Messages: 2,411

    I send out holiday cards to my customers. A select few also get gifts, Italian cookie package from a local bakery to the "shared heritage" customers, and wonderful cheese from http://www.oldtaverncheese.com/index.shtml , (this is the real stuff, not the glue stick crap from swiss colony and others of the same ilk) to my other big dollar customers.

    Mr Stone did you recieve your card yet? ;)
  9. landscaper3

    landscaper3 LawnSite Bronze Member
    Messages: 1,354

    HEY!!!! Lawnguy can you put me on your list, those cookies sound mmmmmm-good.
  10. thelawnguy

    thelawnguy LawnSite Silver Member
    Messages: 2,411

    Email me a street address and Ill UPS you a box.

    Nobody else!!!

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